FAQ
  • Mining Club FAQs
  • My Mining Club Account
    • How to become a Mining Club member ?
    • Create Member Account in a simple way
    • Is it possible to change my referrer?
    • Is it possible to change my username ?
    • How can I change my password ?
    • Google 2FA Tutorial
    • KYC Tutorial
    • 2FA code error
    • Why was your KYC document rejected?
  • Purchases on Mining Club
    • How to buy Mining Plans ?
    • How to get paid ?
    • Why is my plan not activated ?
  • Compensation Plans and Commissions
    • Where can I check my commissions ?
  • Mining Club Structure
    • What role do the Ranks play?
    • How can I build my Binary Tree?
    • When will my position in the Binary Tree structure be activated?
    • Why doesn’t my rank change?
  • Mining Balance
    • What is Mining Balance?
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  1. My Mining Club Account

Why was your KYC document rejected?

KYC documents may be rejected for the following reasons:

  1. Inappropriate KYC documents: verification information does not match Identity documents;

  2. Passport / ID card expired;

  3. KYC photos are not clear and have been edited by photo editing apps;

  4. Blurred KYC photo;

  5. Incorrect personal information;

  6. Please KYC again after carefully reading the instructions to ensure your KYC documents can be accepted as soon as possible.

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Last updated 3 years ago

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