Why was your KYC document rejected?

KYC documents may be rejected for the following reasons:

  1. Inappropriate KYC documents: verification information does not match Identity documents;

  2. Passport / ID card expired;

  3. KYC photos are not clear and have been edited by photo editing apps;

  4. Blurred KYC photo;

  5. Incorrect personal information;

  6. Please KYC again after carefully reading the instructions to ensure your KYC documents can be accepted as soon as possible.

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